Melux Privacy Policy
Effective Date:10 September 2025
Last Updated:10 September 2025
1. Introduction
At Melux Australia, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.melux.au or use our services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, postal address.
- Account Information: Login credentials, preferences.
- Payment Information: Billing address, payment card details (processed via secure third-party services).
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages.
- Cookies and Tracking: For analytics, marketing, and improving site functionality.
3. How We Use Your Information
We may use your information to:
- Provide and maintain our services
- Respond to your inquiries or support requests
- Personalise your experience
- Process payments and transactions
- Send newsletters, updates, and promotional materials (with your consent)
- Monitor and analyse usage trends and improve our services
4. Sharing Your Information
We do not sell your personal data. However, we may share your data with:
- Service Providers: For hosting, analytics, payment processing, etc.
- Legal Authorities: If required by law, or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or asset sale
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain data processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission or storage is 100% secure.
7. Cookies
We use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Melux Australia
[email protected]
1300 636 600
Tower One, Level 8, 1341 Dandenong Rd, Chadstone, VIC 3148, Melbourne, Australia